Our Customer Success team is poised to get organizations up and running with ZeroFOX technologies as rapidly as possible. Whether achieving a Chief Security Officer’s immediate social media security posture or safeguarding a Chief Marketing Officer’s investment with brand protection, our team is well positioned to achieve the desired outcome.
Harness ZeroFOX technologies to harvest rich insights into activity across social media networks that result in actionable decisions. Remediate offending content with a single click of a button.
Accelerate the ability to measure ZeroFOX’s impact by creating a tailored success plan that embodies key performance indicators that matter to you. This enables meaningful communication to company stakeholders.
|Self-Service Success Plans||Managed Success Plans||Service Plan||Standard||24x7x365||Silver||Gold||Platinum|
|ZeroFOX Platform Access|
|Weekly, Monthly and Annual Activity Reports|
|Annual Training, Platform Optimization & Tuning|
|8am to 8pm EST Phone, Email & Online Support from (US Business Days)|
|24x7x365 Global Phone, Email & Online Support|
|Managed Service Alert Monitoring|
|Platform Health Checks||Annual||Quarterly||Monthly|
|Executive Reporting & Briefings||Quarterly||Monthly|
|Named Social Risk Analyst|
Launch into driving value with ZeroFOX technologies using QuickStart. This offering begins Day 1 with a personalized onboarding from a dedicated Social Risk Analyst. These first 45 days ensure that users develop the mastery necessary to achieve success.
Leverage ZeroFOX's team to quickly develop robust FoxScripts that enhance your organization's ability to search, discover and alert on unique social media risks.
For details or scheduling, reach out to your dedicated Social Risk Analyst, or email us at [email protected].
Talk to an expert today to learn how ZeroFOX can help solve your social media security challenges.