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Forrester names ZeroFOX A Leader &
Top-Ranked in Strategy for Digital Risk Monitoring
forrester wave
The Forrester Wave™: Digital Risk Monitoring, Q3 2016
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Customer Success

Customer obsessed. Success driven.

Our Customer Success team is poised to get organizations up and running with ZeroFOX technologies as rapidly as possible. Whether achieving a Chief Security Officer’s immediate social media security posture or safeguarding a Chief Marketing Officer’s investment with brand protection, our team is well positioned to achieve the desired outcome.

We're Dedicated To

Informed & Empowered Customers

Harness ZeroFOX technologies to harvest rich insights into activity across social media networks that result in actionable decisions. Remediate offending content with a single click of a button.

Key Performace Indicators

Accelerate the ability to measure ZeroFOX’s impact by creating a tailored success plan that embodies key performance indicators that matter to you. This enables meaningful communication to company stakeholders.

Success Tiers

Self-Service Success Plans Managed Success Plans
Service Plan Standard 24x7x365 Silver Gold Platinum
ZeroFOX Platform Access
Weekly, Monthly and Annual Activity Reports
Annual Training, Platform Optimization & Tuning
8am to 8pm EST Phone, Email & Online Support from (US Business Days)
24x7x365 Global Phone, Email & Online Support
ZeroFOX QuickStart
Managed Service Alert Monitoring
Platform Health Checks Annual Quarterly Monthly
Executive Reporting & Briefings Quarterly Monthly
Named Social Risk Analyst
Data Exports

Quick Start

Launch into driving value with ZeroFOX technologies using QuickStart. This offering begins Day 1 with a personalized onboarding from a dedicated Social Risk Analyst. These first 45 days ensure that users develop the mastery necessary to achieve success.

Foxscript Development

Leverage ZeroFOX's team to quickly develop robust FoxScripts that enhance your organization's ability to search, discover and alert on unique social media risks.

Talk to an Expert

Talk to an expert today to learn how ZeroFOX can help solve your social media security challenges.

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