Maintaining Compliance in a Social Media World
- An in-depth look at 3 major compliance regulations -- PCI (Retail), FFIEC (Financial Services), and HIPAA (Healthcare) -- and their relationship to social media
- A breakdown of compliance costs, pulled from real world case studies
- Recommendations for creating a complaint risk and security posture when it comes to social media compliance
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Social media compliance is a tricky thing. As organizations and employees embrace social media to promote brand awareness, provide health education, and forge tighter relationships with customers, one must balance this with the organization’s regulatory governance, security, and privacy. Many regulatory and industry compliance guidelines outline recommendations in terms of technical safeguards, data loss monitoring, and breach notification instructions as an approach to ensuring security and privacy when engaging on social media.