What are some examples of On-Demand Investigations?

The ZeroFox Threat Research Team will work to understand your intelligence requirements. They produce deep-dive reports, threat assessments, research projects, and ad hoc analytic projects – all completely tailored to your organization. Some examples are: Executive Threat Assessments: Assesses VIP entities and their related assets to identify risks, vulnerabilities, and malicious exploitation based on their digital footprints. Includes targeted recommendations and a sample spear phish to identify digital and physical risks. Travel Assessments: Provides security intelligence detailing physical, cyber, and geopolitical risks associated with travel to a designated geographic region, country, or location of interest, along with recommendations and best practices. Person of Interest Investigations: Investigates internal or external subjects with an intent to establish identity, determine motivation, and assess reputation to help inform the level of risk and appropriate course of action. Background Check Investigations: Profiles potential risks and threats posed by a prospective employee or candidate, as identified in the open source and social media sources. Attack Surface Assessments: Gauges the company’s cybersecurity posture across several categories of risk. Supply Chain & Third Party Risk Assessments: Evaluates a company’s posture focused on cyber, reputational, and regulatory vulnerabilities and risks. Industry & Regional Threat Landscapes: Focused on region- or industry-specific cyber threat trends or geopolitical issues of strategic importance, this report provides an extensive review of risks and threats of interest and highlights impacts on business operations and continuity.

ZeroFox Platform

Managed Services

Whether you're standing up a security program from scratch, filling gaps in your team, or maturing operations: our analysts, operators, and specialists work alongside you.

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Threat Actors Move Faster Than Your Defenses

Most security teams are running with too many tools, too many alerts, and not enough hands. External threats do not slow down to match your bandwidth. Credential dumps, dark web chatter, and platform misconfigurations surface daily, and every hour they go unaddressed widens your exposure.

ZeroFox Managed Services give your team the analyst capacity, dark web access, and platform expertise to act on external threats before they become incidents.

Demand for Managed Security Keeps Climbing

of enterprises are increasing investment in outsourced cybersecurity ¹

unfilled cybersecurity positions globally ²

of organizations have experienced a breach directly tied to workforce gaps. ³

Managed Services That Turn Intelligence Into Action

ZeroFox Managed Services extend your team with the expertise, coverage, and platform knowledge to stay ahead of external threats as you scale your enterprise. From 24x7 SOC coverage to dark web intelligence to dedicated platform optimization, every service is built around turning intelligence into action.

OnWatch Alert delivers 24x7 analyst-reviewed threat validation and escalation support across digital channels included in every ZeroFox program.

OnWatch Expert embeds a named analyst in your team for routine threat analysis, incident identification, and executive-ready intelligence reporting.

ZeroFox Technical Account Managers handle continuous monitoring, tuning, escalation management, and performance optimization.

Embedded Dark Ops personas with authenticated access to invite‑only forums and dark web markets automation cannot reach.

The ZeroFox Advantage

years providing on-demand intelligence

of executive threat assessments delivered

requests for intelligence satisfied

VIP Executive Security Managed Services

Dedicated analysts embedded alongside your security team, with coverage that grows as executive visibility does.

Up to 10 executives, family PII monitoring, and pooled threat and travel assessments.

Adds OnWatch analyst deliveries and deeper dark web access reach-back for active executives.

A named, dedicated analyst (up to 20 hrs/week) for up to 20 highly visible executives.

Executive Threat Assessments, Person of Interest Assessments, Travel Assessments, and Manual Threat Collection, scaled by tier.

Expert Managed Services Key Functionality

Transform raw signals into finished intelligence that drives action, including validation, context, and tailored recommendations aligned to your priorities.

Extend visibility into closed-source, invite-only channels and underground forums where threats form early and automation can’t reliably reach.

Ensure critical and high-priority threats are reviewed and escalated quickly, reducing noise and improving response confidence.

Access 100+ threat analysts speaking 27+ languages to deliver context-rich intelligence tailored to your organization.

Get professionally prepared deliverables with evidence, conclusions, and recommendations stakeholders can act on.

Get support where and when you need it—including on-site engagement and off-hours coverage—to match your team’s schedule and operational demands.

Why ZeroFox Leads in Managed Services

AI + human tradecraft

We fuse automation with expert judgment so intelligence drives decisions, not alert fatigue.

Access to the hardest sources

Embedded operatives access hundreds of communities most teams can’t infiltrate.

Validated, contextualized findings

We prioritize what’s real and relevant—then explain impact and recommended action.

Digital-to-physical correlation

We connect online signals to real-world operational risk and geopolitical context.

Continuous Program Tuning

Keeps outputs relevant as threats change by refining monitoring scope, logic, and escalation criteria over time.

Executive-ready Briefings

Deliver clear, repeatable updates leaders can act on—status, impact, and recommended next steps—without translating technical noise.

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Resources

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On-Demand Investigations

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Intro to Deep and Dark Web Forums

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OnWatch™ Expert

Frequently asked questions

ZeroFox offers four managed service tiers: OnWatch Alert for 24x7 analyst-validated monitoring, OnWatch Expert for dedicated analyst embedding, Technical Account Manager for proactive platform optimization, and Dark Ops for human intelligence collection on the dark web.

OnWatch Expert is a dedicated intelligence analyst embedded in your team to deliver analysis, reporting, and escalation support.

SOC/CTI teams that need added capacity, consistent coverage, and expert context without additional headcount.

OnWatch Alert is included with every ZeroFox program and delivers 24x7 SOC-reviewed alert validation and escalation. OnWatch Expert adds a named analyst embedded in your team for routine threat analysis, incident identification, and executive-ready reporting.

DarkOps Managed Services provide breach-driven, human-led deep & dark web monitoring and intelligence operations that help customers quickly confirm exposure, understand threat actor intent, and take informed action—during the critical weeks after an incident. Unlike automated “dark web alerts,” DarkOps delivers human-curated Key Incidents, acquisition of relevant data when needed, and analyst-led validation + context from sources that are closed, exclusive, and inaccessible to standard collection methods.

Organizations with staffing constraints, high alert volume, global coverage needs, or urgent investigative requirements.

Your TAM handles continuous platform monitoring, configuration tuning, escalation management, and performance optimization. They work as an extension of your team to keep coverage aligned to your evolving threat profile.

All services are delivered through the ZeroFox platform, with API and webhook delivery into existing SIEM, SOAR, and IAM workflows. Your team gets centralized visibility into analyst activity, alerts, and recommended actions without managing a separate tool.

Yes. Every service tier can be added to an existing ZeroFox plan. Contact your account team to discuss which services fit your current threat profile and program.

The ZeroFox Threat Research Team will work to understand your intelligence requirements. They produce deep-dive reports, threat assessments, research projects, and ad hoc analytic projects – all completely tailored to your organization. Some examples are:

Executive Threat Assessments: Assesses VIP entities and their related assets to identify risks, vulnerabilities, and malicious exploitation based on their digital footprints. Includes targeted recommendations and a sample spear phish to identify digital and physical risks.
Travel Assessments: Provides security intelligence detailing physical, cyber, and geopolitical risks associated with travel to a designated geographic region, country, or location of interest, along with recommendations and best practices. Person of Interest Investigations: Investigates internal or external subjects with an intent to establish identity, determine motivation, and assess reputation to help inform the level of risk and appropriate course of action.
Background Check Investigations: Profiles potential risks and threats posed by a prospective employee or candidate, as identified in the open source and social media sources.
Attack Surface Assessments: Gauges the company's cybersecurity posture across several categories of risk. Supply Chain & Third Party Risk Assessments: Evaluates a company's posture focused on cyber, reputational, and regulatory vulnerabilities and risks.
Industry & Regional Threat Landscapes: Focused on region- or industry-specific cyber threat trends or geopolitical issues of strategic importance, this report provides an extensive review of risks and threats of interest and highlights impacts on business operations and continuity.

[1] Global Growth Insights, Mordor Intelligence, 2026
[2] ISC2 Cybersecurity Workforce Study, 2025
[3] ISACA State of Cybersecurity, 2025